Update - Opterus ( iConnect ) is continuing work to rectify the issue in the mobile app.

Continue to use the web version at https://iconnect.opterus.net/login if you are unable to use the mobile app.

Apr 14, 2026 - 09:14 PDT
Investigating - Users that have DUO as their Multi Factor Authenticator are not able to log into iConnect on their mobile devices. We are working with the vendors to rectify this issue. Users with Microsoft Authenticator are not affected.

The web version of iConnect is not experiencing any issues and you are able to use that. It is just the mobile version. You can find the web version at https://iconnect.opterus.net/login

Apr 10, 2026 - 09:35 PDT

About This Site

Welcome to the status page for apps and programs used by Glentel.

Please subscribe to be alerted to outages and upcoming maintenance events.

RQ Metrix POS Operational
90 days ago
100.0 % uptime
Today
Bell Portal Operational
90 days ago
100.0 % uptime
Today
Rogers Portal Operational
90 days ago
100.0 % uptime
Today
iConnect Operational
90 days ago
95.65 % uptime
Today
V-Docs Operational
90 days ago
100.0 % uptime
Today
WaitWell Operational
90 days ago
100.0 % uptime
Today
Likewize - Trade In/Repair Operational
90 days ago
100.0 % uptime
Today
Phobio Operational
90 days ago
100.0 % uptime
Today
Costco Digital Shop Cards Operational
90 days ago
100.0 % uptime
Today
Glentel Commissions Portal Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
99.97 % uptime
Today
Axonify Operational
90 days ago
100.0 % uptime
Today
Glentel Retail Websites Operational
90 days ago
100.0 % uptime
Today
D365 Operational
90 days ago
100.0 % uptime
Today
BI Reporting Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Glentel Infrastructure Servers Operational
90 days ago
99.97 % uptime
Today
Assurant Trade-in Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 11, 2026

No incidents reported today.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Completed - The scheduled maintenance has been completed.
Apr 29, 09:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 08:45 PDT
Scheduled - We will be performing some unscheduled, necessary maintenance on the TMS instance of D365 starting at 8:45AM PDT. Users will be unable to access the system during the maintenance period. It should only last about half an hour or so.

The Glentel D365 instance is not affected and can be used normally.

Apr 29, 08:30 PDT
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.