All Systems Operational

About This Site

Welcome to the status page for apps and programs used by Glentel.

Please subscribe to be alerted to outages and upcoming maintenance events.

Uptime over the past 90 days. View historical uptime.
RQ Metrix POS Operational
90 days ago
100.0 % uptime
Today
Bell Portal Operational
90 days ago
100.0 % uptime
Today
Rogers Portal Operational
90 days ago
100.0 % uptime
Today
iConnect Operational
90 days ago
100.0 % uptime
Today
V-Docs Operational
90 days ago
100.0 % uptime
Today
WaitWell Operational
90 days ago
99.92 % uptime
Today
Likewize - Trade In/Repair Operational
90 days ago
100.0 % uptime
Today
Phobio Operational
90 days ago
100.0 % uptime
Today
Costco Digital Shop Cards Operational
90 days ago
100.0 % uptime
Today
Glentel Commissions Portal Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
99.84 % uptime
Today
Axonify Operational
90 days ago
100.0 % uptime
Today
Glentel Retail Websites Operational
90 days ago
100.0 % uptime
Today
D365 Operational
90 days ago
100.0 % uptime
Today
BI Reporting Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Glentel Infrastructure Servers Operational
90 days ago
99.97 % uptime
Today
Assurant Trade-in Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

D365 Maintenance - Update Mar 20, 2026 23:00 - Mar 21, 2026 03:00 PDT

D365 will be undergoing a software version update this weekend. This is scheduled from Friday March 20 @ 11:00 PM PDT to Saturday March 21 @ 3:00AM PDT.

Users will not be able to access the system and interfaces will not be running during the maintenance period.
Posted on Mar 19, 2026 - 15:28 PDT
Mar 20, 2026

No incidents reported today.

Mar 19, 2026
Windows Updates for Servers
Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 19:00 PDT
Scheduled - What does this mean to me?
During the maintenance window, various servers will be taken offline to complete the updating process. It is recommended that you refrain from accessing the servers during this period.

There will be no loss of data and server operations will resume once the update process has completed.

Thank you,
Mar 16, 10:16 PDT
Mar 18, 2026
Mar 17, 2026

No incidents reported.

Mar 16, 2026
DUO Outage
Resolved - This incident has been resolved.
Mar 16, 10:24 PDT
Monitoring - Microsoft has put in a fix for the issue. Users are now able to login again using DUO MFA to the Rogers portal. We will continue to monitor the situation in case there are any changes.
Feb 23, 08:27 PST
Update - Seems like the incident has been traced back to an outage at Microsoft. We're monitoring the issue with them and will update as information becomes available.
Feb 23, 07:56 PST
Investigating - There is currently an outage with any users using DUO for their Multi Factor Authentication. This may affect your ability to log into Carrier Portals as well as Email, Axonify and iConnect.

We're working with the vendor to solve this issue as quickly as possible.
Feb 23, 07:18 PST
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

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